Terms
Terms and Conditions
1. Introduction
Welcome to Freeter Studio BV ("Freeter Studio," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Freeter Studio. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
2. Company Information
Freeter Studio BV
Registered Address: Binnen Brouwersstraat 20, 1013 EG Amsterdam, The Netherlands
Chamber of Commerce (KvK) Number: 94778914
VAT Number: NL866891043B01
3. Product Information
Freeter Studio offers a range of clothing and accessories products. We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, we do not warrant that the product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
4. Payment and Pricing
4.1 Accepted Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- American Express
- Maestro
- UnionPay
- Bancontact
- iDEAL
4.2 Currency and Taxes
All transactions are processed in EUR. Prices include VAT, and the VAT amount will be shown on your receipt.
5. Shipping and Delivery
5.1 Shipping Locations
We offer worldwide shipping.
5.2 Shipping Costs
- Netherlands: €7
- Within the EU: €10
- Rest of the World: €25
5.3 Delivery Times
Estimated delivery times are 1-5 days, depending on your location.
5.4 Shipment Tracking
Once your order is shipped, a tracking number will be sent to your email.
6. Returns and Refunds
6.1 Return Period
You have the right to return your order within 30 days from receipt of goods.
6.2 Conditions for Returns
Items must be returned unused and in their original packaging.
6.3 Return Process
If you wish to return an item, please email us at contact@freeter.studio with your order number and reason for return. Our customer service team will provide you with the necessary instructions for returning your item.
6.4 Return Shipping Costs
The customer is responsible for covering the return shipping costs.
6.5 Refund Process
Refunds will be processed within two weeks of receiving the returned items. The refund will be credited to the original payment method.
7. Privacy Policy
7.1 Customer Data
Freeter Studio ensures that your personal data remains confidential and will be used solely for the purpose of processing your orders and enhancing your shopping experience.
7.2 Third-Party Data Sharing
We do not share customer data with third parties.
7.3 Data Protection
We comply with the General Data Protection Regulation (GDPR) to ensure that your data is securely handled.
8. Liability
Freeter Studio handles each case individually regarding any potential issues such as delayed deliveries or product misuse. For any concerns, please contact us at contact@freeter.studio.
9. Disclaimer for Third-Party Links and Content
Our website may include links to third-party websites or services that are not owned or controlled by Freeter Studio. These links are provided for convenience and do not signify our endorsement of such websites. Freeter Studio is not responsible for the content, privacy policies, or practices of any third-party websites. By using our website, you agree that Freeter Studio is not liable for any loss or damage arising from your use of any third-party links or content.
10. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Freeter Studio and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our intellectual property is prohibited.
11. Governing Law
These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with Dutch law.
12. Amendments to Terms
Freeter Studio reserves the right to modify these Terms at any time. Any changes will be posted on our website. Your continued use of the website after any changes are made constitutes your acceptance of the new Terms.
13. Contact Information
For any questions or concerns, please contact our customer service at contact@freeter.studio.